Terms of Service

As an organization choosing to participate and collaborate as a partner organization in the Big Bike Give requires that you agree with the following Terms of Service which sets forth the services and duties provided by the Big Bike Give and roles and responsibilities of all participants.

  1. I confirm that my organization is or is being fiscally sponsored by a 501(c)3 and will provide our EIN number, contact info, and a representative’s information for verification.
  2. I understand that my organization will receive all the monies that have been donated to my organization less any transaction fees not covered by the individual donor.
  3. I understand that Bonterra (formerly GiveGab.com) is an online platform which will safely process all contributions made to the event.
  4. I understand that all donations will be disbursed within 10 business days via electronic funds transfer minus any applicable transaction fees.
  5. I understand to receive donations it is my organization's responsibility to provide a checking account that is eligible to receive ACH transfers from Bonterra/GiveGab’s GG Pay. In the case that the bank account we supplied is unable to receive the transfer, and Bonterra/GiveGab has not heard from our organization in over 60 days, the donations will be refunded back to the donor.
  6. I understand that any recurring donations initiated during the Big Bike Give will continue to process according to the schedule that the donor chose, outside of the Big Bike Give, and will be subject to transaction fees set by the Big Bike Give, less any applicable host/partner fees.
  7. I understand that any donations processed outside of the Big Bike Give donation period through Bonterra/GiveGab.com, that are not recurring donations initiated during the Big Bike Give, are subject to transaction fees specific to the Bonterra/GiveGab plan purchased by the receiving organization or fees set by the associated year-round Community Giving or Philanthropy Hub site.
  8. I understand that in the event of a disputed donation Bonterra/GiveGab will make every effort to win the dispute by submitting evidence on my organization's behalf. In the case that a dispute is lost, the full amount of the disputed donation and donation processing fees fees will be pulled from my organization’s bank account, and my organization will be charged a $15 dispute fee.
  9. I understand that refunds for donations made on Bonterra/GiveGab must be approved by an administrator from my organization and requested from Bonterra/GiveGab within 4 business days of the original date of the donation. If approved, the full amount of the requested refund and donation processing fees will be pulled from my organization’s balance. Any donation refund request made outside of the 4 business day refund window must be handled outside of the Bonterra/GiveGab platform between my organization and the donor directly.
  10. I understand that as the administrator of my organization's profile on Bonterra/GiveGab, it is my responsibility to to grant (authorize) and revoke (unauthorize) administrative capabilities to other individuals within my organization. I understand that I can choose to allow them full administrative privileges or restrict their ability to view donor data within our organization. I understand that Bonterra/GiveGab will not disclose information about my organization to individual users unless those users are administrative users with appropriate permissions.
  11. I confirm that my organization serves or has headquarters in Iowa.
  12. I understand that my organization is strongly encouraged to focus the majority of its overall marketing efforts in the days immediately leading up to the Big Bike Give to the campaign to create a sense of community-wide excitement among donors, volunteers, media partners and fellow nonprofits.
  13. I understand that the Big Bike Give and its operators are not responsible for the amount of money contributed to my organization over the course of the event and understand that donors choose where to place their gifts and that the Big Bike Give, the Iowa Bicycle Coalition, and/or any event sponsors have no control of this process.
  14. I confirm that my organization has a website or social media page and that we will add the Big Bike Give link to one or both.
  15. I understand that my organization's staff, board of directors, and volunteers should promote the Big Bike Give over the course of the event using social media including using any applicable hashtags.
  16. I understand that only donations made through the Big Bike Give portal will count towards any prizes and incentives offered as part of the event. I understand that prize winners chosen on the day are subject to further verification and may be finalized after the event.
  17. I understand that if asked to participate in any interviews with newspapers, TV or radio that I speak on behalf of all nonprofits participating in the Big Bike Give.